About us

About Counsel24.

We help South Africans reach the right legal professional. Fast, confidential and simple.

FreeConfidentialNo obligation
Our mission

Legal help should not be a luxury.

At Counsel24, we believe that everyone deserves access to quality legal help. Too many South Africans struggle to find the right legal professional, whether because of cost, complexity, or simply not knowing where to start.

We're changing that. Our mission is to simplify how people reach legal help by connecting individuals and businesses with practising legal professionals across South Africa: fast, confidentially, and at no cost to use our service.

We handle the introduction. You get the legal help you need.

Integrity

Your enquiry is handled by practising legal professionals. Your matter deserves professional expertise.

Speed

Enquiries are reviewed within 24 hours, and a legal professional typically reaches out within 48. When legal issues arise, time matters.

Confidentiality

Your information stays private. We handle it in line with POPIA and share it only with the professionals handling your matter.

Accessibility

Free to submit an enquiry, nationwide coverage, and you can message us at any time.

By the numbers

Where we work, and how quickly.

A snapshot of the network and the service.

500+
Legal professionals

Practising legal professionals across South Africa.

9
Provinces

Nationwide coverage in every South African province.

10+
Areas of law

From family law to commercial litigation.

24-48h
Response time

Typical time before a legal professional contacts you.

Why Counsel24

Why people choose us.

Simple to start, clear about what we do, and built around your privacy.

Fast

A simple WhatsApp process. A legal professional typically reaches out within 48 hours.

Practising professionals

Advice and representation come from practising legal professionals. Your matter deserves expertise.

Confidential

Handled in line with POPIA. Your legal information is secure and private.

Free to submit

No fee to send an enquiry and have it reviewed. Any legal fees are agreed with the legal professional.

Nationwide

Whether you are in Johannesburg or a small town, we have you covered.

Always available

Message us at any hour. Urgent matters are prioritised.

The team

The people behind Counsel24.

A small team focused on making legal help easier to reach.

Themba Ndlela

Founder & CEO

Legal advocate and entrepreneur with 12+ years in South African legal services. Passionate about making justice accessible.

Naledi Khumalo

Head of Operations

Oversees legal partnerships and the professional network. Ensures every enquiry reaches the right person.

Jamal Hassan

Technology Lead

Builds and maintains our secure platform. Passionate about user experience and data security.

Dr. Amara Mkhize

Legal Compliance

Ensures POPIA compliance and legal standards. Dedicated to protecting client information.

Our story

Built by people who saw the gap.

Counsel24 was founded in 2024 by a small team of legal professionals frustrated with how hard it is to find good legal help. We had seen too many people struggle, and some give up on legal help entirely because they didn't know where to start.

What South Africa needed wasn't another law firm or legal advice service. It was a simple, trustworthy legal assistance service that could connect people with the right legal professional quickly and confidentially.

Today, Counsel24 assists South Africans in all nine provinces. We're growing, and we're just getting started. Our goal: to make quality legal help accessible to everyone.

Take the first step

Ready to get legal help?

Tell us what you're dealing with. Our legal team will review your enquiry and contact you directly to discuss your matter and your options.

Start on WhatsApp →

Prefer email? Write to hello@counsel24.co.za

FreeConfidentialNo obligation