Legal assistance

Get legal help for your matter.

Tell us what's happening. Our legal team will review your enquiry and contact you directly to discuss your matter and your legal options.

FreeConfidentialNo obligation
9
provinces covered
10+
areas of law
24/7
urgent matters
Counsel24
online
Hi, I need help with a labour dispute. I'm in Gauteng.09:12
Thanks. Please send your name, email address and a short description of what happened.09:14
Dismissed without a hearing after 6 years. Name and email below.09:16
Thank you. Our legal team has received your enquiry and will contact you to discuss your matter.09:20
Simple process

Three steps. About two minutes of your time.

No forms, no accounts, no waiting rooms.

1

Tell us what happened

Send us your details and a short description of your legal matter on WhatsApp or by email.

2

Our legal team reviews your enquiry

Your enquiry is reviewed so the appropriate legal professional can understand the nature of your matter.

3

Speak with a legal professional

A member of the legal team contacts you directly to discuss your matter and explain your available options.

Legal assistance across South Africa

Professional legal assistance, wherever you are.

Our legal team assists clients across South Africa, in every province, through our legal partner's nationwide network of practising legal professionals.

View areas of law →
Confidential & secure

Your privacy comes first.

Legal matters are personal. We treat your information with care and handle it in line with POPIA. Your details are shared only with the relevant legal professionals handling your matter.

Secure Private No obligation
What clients say

Experiences from people we've helped.

Real feedback from South Africans who contacted us about a legal matter.

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Contacting Counsel24 was easy and the response was quick. A legal professional called me back the same day and explained my options clearly.

Sarah M. Β· Johannesburg
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From WhatsApp message to a call from the legal team in under 24 hours. Exactly what I needed when I didn't know where to turn.

David K. Β· Cape Town
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The legal professional who contacted me was genuinely specialised in my area and helped me understand what my next steps were.

Thandi L. Β· Durban
Good to know

Questions people ask before they message us.

Short, honest answers.

How does Counsel24 work?

Message us on WhatsApp or email with your name, email, province and a brief description of your legal matter. Your enquiry is reviewed so the appropriate legal professional can understand the nature of your matter. A member of the legal team then contacts you directly to discuss your matter and explain your available options.

Is it free?

Yes. Submitting an enquiry and having it reviewed is free. The legal professional who contacts you may charge for their legal services, depending on your matter and your arrangement with them.

Do you give legal advice?

No. Counsel24 is a client-facing legal assistance service, not a law firm. We do not provide legal advice or representation. Legal advice and representation are provided by the practising legal professionals who contact you.

How long does it take to hear back?

Most enquiries are reviewed within 24 hours, and a legal professional typically reaches out within 48 hours. Urgent matters such as criminal defence are prioritised, and we aim to respond within hours.

Is my information confidential?

Yes. We treat your information as confidential, handle it in line with POPIA, and share it only with the legal professionals handling your matter.

Which provinces do you cover?

All nine: Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Limpopo, Mpumalanga, North West, Free State and Northern Cape.

Is there help for urgent matters after hours?

Yes. You can message us on WhatsApp at any time, and urgent matters, including criminal defence, are prioritised for a rapid response.

Can I email instead of WhatsApp?

Yes. You can email hello@counsel24.co.za with the same details, and our legal team will review your enquiry and respond.

Take the first step

Get legal help now.

Tell us what you're dealing with. Our legal team will review your enquiry and contact you directly to discuss your matter and your options.

Speak to our legal team →

Prefer email? Write to hello@counsel24.co.za

FreeConfidentialNo obligation